I got my T1 last week, and I love it so far. It is shiny and red. And I have named her Giselle.
In typical me style, I didn't read the manual. Tonight I had some problems with my e-reader (insert sad face here) where it randomly started zooming through pages and then the touch screen stopped responding. I let it go to sleep and then I managed to get it turned off.
A few moments alone with myself and Google got me the information I need. It seems there is a firmware update. I also read somewhere that the first time you plug your reader in, it should prompt you to install some software, which mine didn't.
So... first and foremost, how do I update the firmware? (Keeping in mind I don't have reliable access to my manual at the moment)
And second, can I install this phantom software on more than one computer? I use a desktop and a laptop, and I would like to be able to sync my reader to both if possible. Can I get the software from somewhere other than plugging the reader in?
Please,

a complete newbie?