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Whoopopidoe. So, blown of steam? DaleDe already indicated that you started of wrong and I agree.
When you enter an issue in Sigil, there is a link describing how to issue a good report. It helps you even more by already giving you some questions to answer. In all fairness, your posts did not follow those strong recommendations. Your second post would have been accepted by John is you didn't put in the 'SUPERhelpful', but just added the information for the recent version. From there it went downhill of course.
Of course not everything can be described in manuals, especially a lot of automated stuff. That is not different from any other (paid) product. Also, support for older versions is almost never done. It is too expensive (hardware-wise) and too complicated code-wise.
This reaction is very, very childish. Numerous people work with Sigil, even professionals. They are all wrong?
Then again, you say 'This is an issue because those chapters aren't showing up in the Apple TOC in our iPads.'. I assume you mean iBooks. Does this also occur in ADE? If so, it might be that iBooks is in the wrong here. Not very unusual. Are you going to rant to Apple too? Good luck with that.
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