My point about preferring to deal with Amazon's customer service is that while the Sale of Goods Act and other consumer legislation are obviously good things, it's not true that they are necessarily far superior to the service offered by Amazon.
Ok for some failure of the e-reader after a couple of years, but if you drop your e-reader, or accidently damage it in some way (and aren't these after all the most common reason for them to fail, not because they have developed a fault and are not fit for purpose?), does anyone else other than Amazon so easily replace their e-readers, in and out of warranty?
Sorry, I know it's a moot point as Flip Martian's T1 was within warranty and was clearly faulty, but still......
