Quote:
Originally Posted by pinguin_do
Hello Por,
you promised to keep us updated on the reaction of ECTACO.
I tried to contact them yesterday to return my device.
Do you have new information for us?
Thanks,
Daniel
|
Yes, from ectaco support i got an email saying that returning is only possible 7 days after you have received the device:
"All returns are to be made within 7 days of delivery, and are subject to a 6.5% restocking fee and deduction of original shipping cost. The goods are shipped by the customer at their expense."
Afterwards, i contacted Greg, he promised to look into it but this was 2 weeks ago and i still have not gotten any reply from him.
So i guess it is not possible to return your device if you didn't use paypal (otherwise possible within 45 days i think).
I managed to sell the device in Germany though, for 90% the price i initially paid. This is because now Ectaco is trying to sell it for !600 Euros! in Germany
http://www.ebay.de/itm/e-Book-Lesege...#ht_1052wt_944