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Honestly, sometmes I feel I spend half my life telling UK residents about the "Sale of Goods Act !"
Those outside the UK are unaware just how good and helpful this is to consumers here.
As AnotherCat points out, correctly, the Consumer legislation supersedes all Manufacturer's Guarantees, is far more comprehensive, and has the force of Law behind it - a lot of retailer's may pretend not to know about it, or choose to say it doesn't apply in certain, cases, but they are wrong, and can face hefty fines for non-compliance, as well as doing what the Law requires them to do.
The items must be "fit for purpose" - that's basically it, no fine print really needed.
It's simple enough for a layman to get a precis of it, or contact Citizen's Advice Bureau, "Which" - or a lawyer if you don't mind paying a fee for advice.
And the whole reasoning behind it is simple, when you come to think about it - manufacturers offer you a Guarantee basically for one reason.
To limit their liabilities - not because they care about you !
And the Sale of Goods Act was made law to prevent this, which is all "Guaranties" in the UK have to say "this Guarantee does not take away or take precedence over your Rights in law" - or similar wording, can't remember offhand.
And I have no doubt the usually excellent Amazon Returns policy is done mainly because it makes economic sense for a concern with such huge clout with their suppliers - they just sling it back at them, and don't get hassled by the people who buy the stuff, or the retailers.
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