Quote:
Originally Posted by ProfCrash
Why not contact Sony and see if they will replace it. It should be under warranty, unless I missed something in the original post.
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It was 15 days old so yes under warranty - I would have settled for an exchange if the store had stock...but they didn't. Far easier and quicker to return to the store than mess about mailing it back to Sony - who, in the UK at least, would probably tell me to deal direct with the retailer, not them. The store is always our first contact point for recently purchased , not the manufacturer.
As it was, they refunded immediately and within 24 hours I had ordered another elsewhere at 75% of the original cost; so saved myself some money.