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Old 05-19-2012, 10:30 PM   #49
ElizabethN
reader, ebook junkie
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Posts: 113
Karma: 436806
Join Date: Dec 2007
Location: western nebraska
Device: in use kindle oasis 2nd and 3rd gen, kobo forma, boox poke5
I don't know if this will be of much help or not because my process for getting files onto my fire is different from yours. For the non-amazon files, I do everything through calibre and so far (knock on wood) have had no major issues.

1)add book to calibre, preferably as epub original

2)convert epub to AZW3 (=kf8) file - conversion settings - azw3 output NOTHING checked, especially enable sharing box, this usually results in the book showing under books not documents
common options = kindle output, check remove first image, check remove fake margins, check insert metadata as first page

I usually do NOT batch convert and I check the settings on every conversion before hitting ok. It's amazing how many old conversion settings calibre remembers and it defaults to the last conversion setting or the preferred choices that were checked when the book was added.

3)plug in device, calibre recognizes kindle fire

4)select files, send specific format = azw3 to device

5)check device icon - files there so eject device.

6)probably not necessary but I shut down the fire then start it up again before checking for the new files (for luck). Fire does not see them as the newest if sorting by recent but they show up if sorting by title or author. sometimes they're a little slow to open or they open then crash but completely open with no problem the second time I select them.

after trying to figure out why I had the same book in books and documents I now make sure that I have completely deleted any old versions of the file that I will be sending to the fire.

Prior to the development of the azw3 file output in calibre, I did this same process with epub to mobi conversions (NO check in enable sharing) with no problems.

Since it sounds as if you're sending files to a folder then sideloading onto the fire have you checked that you haven't got some template in save to disk that is making the fire unhappy. Are you able to open & read your converted files in (1)calibre and (2)kindle for pc/mac?

Sorry for the long-winded spiel but trying to cover all the steps (I can think of) to make sure that there's not 1 little glitch that makes the fire unhappy.

And I agree with Blossom, do not hesitate to contact kindle support if a factory reset did nothing. I managed to have at least 1 kindle keyboard replaced and we almost had my spouse's fire replaced before the "advanced" kindle support figured it out.
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