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Harping blindly and shrilly about Amazon (or Walmart or any other low cost retailer) is to willfully ignore the rest of the ways those retailers satisfy consumer needs. Amazon (to focus on the industry whipping-boy) isn't just a low price leader, they are also a customer service leader, they are a delivery speed/cost leader, they are a catalog size leader, they are an accessibility leader... Alll those things matter to consumers to one extent or another
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You make good points, but in the end miss the main point. A B&M store can out customer service and out anything Amazon, but if the customer just gets the benefits of the service, then leaves the store to buy it cheaper on Amazon that night, all the B&M store has done is help Amazon to its detriment .
No airy talk about "new business models " or the "need to adapt" is going to solve that.