Quote:
Originally Posted by djmixon
Anyone who writes and publishes knows there ar far too many "customers" who do just this and it is wrong.
If the purchase is returned immediately, that is one thing. But many times the books are purchased and returned several days later and after the royalies have been paid.
Of course, the "customer" doesn't know that, but the problem is pervasive. Yes, pervasive. And it must stop.
Not only does it clearly show that the webiverse is full of cheats and scammers, but also that your friend's behavior is suspiciously close to that category.
I reviewed my purchases for 2011 and I counted almost 1000 (one thousand) ebooks. How many did I "accidently purchase"? 2 (two). How many did I return? 0 (zero).
Your friend either "sleep shops" or doesn't understand what the "Sample" feature is for and how to use it.
Honestly? I think Amazon SHOULD ban him and others like him from receiving refunds from ebook purchases UNLESS the refund is processed immediately via the "accidentally purchased" option. At the most generous, any return should be required to be completed within a VERY short time frame, as in minutes, to protect the varacity of the storefront.
It really annoys me when people abuse the system put in place for normal, law-abiding (non-pirates) citizens.
Others may beleive my thoughts to be harsh, but I am looking at a much larger picture.
I say it's about time Amazon grew a pair.
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For the record, books can only be returned within 7 days no questions asked. After that, you have to call or write CS and give one of a few valid reasons that are usually linked to formatting, content not as advertised (erotica as a children's book) and such.
Also for the record, the royalties are not paid until approximately 60 days after a purchase so anyone returning within the 7 day period because of accidental purchases, formatting, etc, does not affect the paycheck.
Yes, there are probably some people who gleefully rub their hands, download an ebook, read it and return it within 7 days. But there is a limit on the number of times a reader can do that--after a certain number their account with Amazon is closed. So a reader would have to be 1. Dishonest, 2. somewhat sneaky 3. limit it to books that were very expensive to get the bang for their buck and 4. willing to try hard not to run into the algorithms that would pick up on it.
I'm guessing it would be easier for a person to just troll the web and find a pirate version of the book.