MobileRead Forums - View Single Post - Purchased book not in library (Kobo touch)

kismetangel · 05-14-2012, 11:46 PM

I purchased a book that did not show up in my library, or my purchase history. I thought that maybe the purchase did not go through, so I tried to re order the book, but it states book is already in my library. I have logged out and logged back in, did a soft re-set..Nothing..I did get a receipt from Kobo thanking me for my purchase, but no book....I emailed Customer care, but I know how LONG they take to respond/fix issues. I was wondering if this has happend to anyone else? Any ideas??? Thanks

05-14-2012, 11:46 PM	#1
kismetangel Junior Member Posts: 1 Karma: 10 Join Date: May 2012 Device: Kobo Touch	Purchased book not in library (Kobo touch) I purchased a book that did not show up in my library, or my purchase history. I thought that maybe the purchase did not go through, so I tried to re order the book, but it states book is already in my library. I have logged out and logged back in, did a soft re-set..Nothing..I did get a receipt from Kobo thanking me for my purchase, but no book....I emailed Customer care, but I know how LONG they take to respond/fix issues. I was wondering if this has happend to anyone else? Any ideas??? Thanks