Thread: UK Ebook startup calls on publishers to "do a Pottermore"
View Single Post
Old 05-12-2012, 05:59 PM   #15
stonetools
Wizard
stonetools ought to be getting tired of karma fortunes by now.stonetools ought to be getting tired of karma fortunes by now.stonetools ought to be getting tired of karma fortunes by now.stonetools ought to be getting tired of karma fortunes by now.stonetools ought to be getting tired of karma fortunes by now.stonetools ought to be getting tired of karma fortunes by now.stonetools ought to be getting tired of karma fortunes by now.stonetools ought to be getting tired of karma fortunes by now.stonetools ought to be getting tired of karma fortunes by now.stonetools ought to be getting tired of karma fortunes by now.stonetools ought to be getting tired of karma fortunes by now.
 
stonetools's Avatar
 
Posts: 2,016
Karma: 2838487
Join Date: Oct 2010
Location: Washington, DC
Device: Ipad, IPhone
Quote:
Originally Posted by vaughnmr View Post
Oh boy, can't wait for that one to happen! I've tried repeatedly over the last 2 years to have a single big 6 publisher to respond to me, hasn't happened even once. Now you think I want to buy from them? You should go look up "customer service" and see what that means, then come back and tell me how this could be a good thing.
PUblishers do B2b, not B2C , so its not surprising you don't get a response. THey would have to re-orientate themselves 100 per cent to to develop the kind of feel for the consumer and customer service chops that Amazon has now. That said, its possible. Apple did it and they have been very successful. But everybody ain't Apple.
stonetools is offline   Reply With Quote