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Old 08-22-2005, 08:20 PM   #6
dwig
Wizard
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What you should certainly NOT do is to put the only information about how to install the app in a help file that is not accessable until after you install the app. Believe it or not, I've encountered this more than once.

The Help file accessed from the app should not waste space detailing how to install. It should, however, explain the results of the install like where the app is and where its data files are.

It should also contain at least a brief explanation of what _EVERY_ feature in the application is and how to access it. It should be well indexed so that the information is findable. Don't just cover the main features. These are usually the easiest to figure out on your own. Its the odd, seldom used functions that are the ones that users go to the Help file for instructions.
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