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Text to Speech, which I know people who use at the gym to automatically turn pages and for people with vision problems so that they don't have to buy the more expensive audio books or can listen to books that are not available as audio books.
An MP3 player, which people use for audio books and sometimes music. I don't use it but it is nice that it is there.
An easy to use web browser which does come in handy in a pinch.
Great Customer Service. People who have had Kindles break while travelling have had their replacements sent over night to their hotels.
As I understand it, and this is based on reviews only, better highlighting, note taking, and bookmarking options, which is important to many folks.
Even if I don't use those features, I would prefer to have them there if I needed them then not. Why pay a little less, or in my case the same amount, for a device that is glitchier (many reports on this), has fewer features, and where the Customer Service is not even close to Amazon's?
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