Originally Posted by Morpheus Phreak
So just as a point of information.
CC info stored internally at Amazon is encrypted and not stored in plain-text.
Anyone wanting to decrypt the data would require the encryption key OR several years to crack it.
Customer service agents DO NOT have access to the full card number in their systems.
So a CS agent stealing it is not possible, and even if data were stolen from Amazons servers it would be useless without the key or years of computing time.
In essence, it's possible but HIGHLY unlikely that it occurred at Amazon.
It's much more likely to have occurred via another method...and since it was used at a physical store location it required that a physical card be made.
In all honesty it sounds like someone that works for the CC company made a duplicate of your card, or someone that knew enough about you requested a replacement be sent to their address.
I worked in a fairly high-profile job at one of the biggest software companies on the planet...thus I've been a target for this type of behavior. Trust me odds are they got it from some source outside Amazon.
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