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Think I can answer my own question - just looked at the NZ Consumer Guarantees Act webiste.
It states:
If something goes wrong, you have the right to insist that the seller or service provider fixes things.
Generally speaking, this means the retailer who sold you the goods or services must sort out the problem. If the stitching comes apart on your fairly new shoes, you don't have to track down the manufacturer or importer, you simply take them back to the shop.
My understanding of this then is that I should be able to go to the shop I purchased it at and get them to sort out the replacement.
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