Quote:
Originally Posted by Kumabjorn
When I have been in contact with CS I always get a mail asking me to rate the service. I thought that was standard procedure. That way you can tell them exactly what the problem is and I believe it goes to a CS supervisor.
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One of the things they ask you to rate is Amazon's policy on the issue. I gave them 1 star with the explanation that you shouldn't have to call CS just to cancel pending deliveries.