Touch, lines on screen, doesn't seem to be charging. Help?
Hi!
Recently recieved a Kobo Touch as a gift from a friend who wasn't using it anymore. He was having issues with a few lines along the top of the screen, but nothing major otherwise.
Yesterday I performed a factory reset, and when I connected it to my computer it downloaded the latest firmware. Think it was going from 1.9.6 but I'm not sure.
Worked fine for the first few minutes until I tried reading a book. It was having trouble with page turns, started jumping around the book at random, and the screen slowly started to fill up with random lines.
After resetting it a couple of times, trying to charge it, and generally tinkering with it, for a while, tapping on the screen would cause the random lines to change, but I wasn't getting much in the way of a display. Sometimes, though, I'd get the main menu screen, or the "hooked up to your computer" screen, and they'd be perfect, aside from a couple of smallish lines at the top.
As soon as I tried using it again it would just go back to the random lines on the screen. Then it became unresponsive. Completely.
I left it to charge overnight(tried two cables: one hooked up to my computer, and another hooked up to AC power), and when I woke up it had a different set of random lines on screen(it was mostly white with some black when I went to bed. Now it's black with some white lines), but was still completely unresponsive.
It's plugged in now, green light showing. If I hit the slider switch it turns blue briefly but goes back to green, and if I hit the reset button on the back it does the same. Blue, then back to green. The screen doesn't change.
Also I seem to be completely unable to initiate a factory reset(hold the bar button, quickly hit/release the slider? Or am I doing it wrong?), as that just results in the same blue light for a couple of seconds, then green again.
It doesn't seem promising, but as it was a gift from a friend, and I do not have the receipt to take it back to the store, any help at all would be appreciated.
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