Quote:
Originally Posted by jbcohen
That is true however if you have no tech support customers that means that the company is selling a superior product and tech supports goal is to have no calls at all to tech support becuase they have solved all the problems. In other words to drive tech support customers away, careful I did not say to drive away all the company's customers, only those who are calling tech support.
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Some people are just horrible with technology & don't kow how to use a product & blame it on the device. Doesn't mean the product is no good. It's just people...man, people.