At least for the Kindle format, the problem seems to be in the fact that I'm trying to use an image as my start point. When I move the start point to a page of text, it functions as expected.
(Kindle fire still starts on the cover).
Once again, the template on which this book is based was also used for a previous book, which functions properly across all formats, but in that book I'm not trying to start on an image.
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