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Old 05-01-2012, 05:07 PM   #7
Venus
Country girl
Venus ought to be getting tired of karma fortunes by now.Venus ought to be getting tired of karma fortunes by now.Venus ought to be getting tired of karma fortunes by now.Venus ought to be getting tired of karma fortunes by now.Venus ought to be getting tired of karma fortunes by now.Venus ought to be getting tired of karma fortunes by now.Venus ought to be getting tired of karma fortunes by now.Venus ought to be getting tired of karma fortunes by now.Venus ought to be getting tired of karma fortunes by now.Venus ought to be getting tired of karma fortunes by now.Venus ought to be getting tired of karma fortunes by now.
 
Posts: 313
Karma: 1536686
Join Date: Nov 2010
Location: New York
Device: Too many
Quote:
Originally Posted by AnemicOak View Post
Keep after them. In the end you'll likely have one of two things happen. They'll get the problem fixed or issue a credit for the book.

My longest running issue with them went from 9/19/2010 to 5/27/2011 and included emails not only to Kobo support, but one of their VP's. It did eventually get handled mostly to my satisfaction.
I do not want this to be on my ToDo list everyday for the next 8 months. But I love your tenacity and am feeling encouraged to stick with this issue. Thank you. I never know if I am being over the top with my desire and passion to hold on to what I think is mine.
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