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I'll add another shoulder to cry on. We have both a Touch and a Vox. Both are excellent products. Neither is properly supported by Kobo. The only thing worse than their canned email replies are their canned people replies. It's too bad. The readers seem to be very good. However, I would never buy another Kobo product. The company clearly believes as other, failed companies have. Once they have your money, you're nobody.
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