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Old 04-29-2012, 11:22 PM   #1
Fluribus
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Posts: 891
Karma: 8893661
Join Date: Feb 2012
Device: Kindle
Odd problem with Kindle Keyboard (wifi only)

It has wifi access. I can browse the store. I can browse my archives. If I click on something in the archive, it will download.

If I go to Manage My Kindle and click send to my Kindle, nothing shows up on my Kindle. The page shows nothing waiting for delivery. (It's as if Amazon's system thinks everything is working fine.) When I buy a book it doesn't show up. If I sync, it says "no new items". (Everything does show up on Kindle for PC.)

I've restarted, de-registered, re-registered, and reset to factory defaults. The last step wiped out all of the books on the device (except dictionaries and manual). All collections were automatically added but contain zero items.

I've never installed any hacks to the Kindle.

Customer service had me send in the device logs and I'm waiting to hear back from them. Until then I'm sitting here with my undead Kindle. "Brains..."
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