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I personally have never had any problems at all with returning stuff to Amazon.
A co-worker of mine is, not to put too fine a point on it: a frackin' Amazon addict. He orders 2 or 3 things a day, even on Sundays, no exaggeration.
We've been thinking about an intervention.
He's had them ship him three broken DVD's in a row. The first was broken, the replacement was broken, and they cheerfully shipped him a 3rd one that was broken and then given him his money back! He's returned stuff for no other reason than the color wasn't as appealing as he thought it would be and they cheerfully took it back.
Anyway, I've PM'd my contact info and if you choose wisely of the two options offered you might get to meet a Segway as well.
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