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Old 04-26-2012, 12:38 PM   #10
dawn69 began at the beginning.
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Posts: 13
Karma: 10
Join Date: Apr 2012
Location: reading berks uk
Device: kobo touch
WARNING ALL UK USERS WHO BOUGHT THEIR KOBO FROM WHSMITHS. They will NOT replace your kobo after 30 days.They say that some small electronic items are excluded from your statutory rights (including kobo ereaders)
THIS IS B******S.
Nothing is excluded...your statutory rights overrule any and all other rights that the store decides to give and any clauses they add that try to remove them.
I was told to go away and re-check my rights as I obviously didn't know what i was talking about...The cheek of it.
I am afraid I lost my temper and called the manager a rude name...but who the hell does he think he is.
I will be going back soon with a printout of my statutory rights under the 'sale of goods' act 1979 and the extra protection your get from an EU amendment relating to durability of the goods purchased.
I am soooooo p***ed off with WHSmiths right now.
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