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Old 04-25-2012, 10:55 PM   #10
tomsem
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Posts: 6,960
Karma: 27060153
Join Date: Apr 2009
Location: USA
Device: iPhone 15PM, Kindle Scribe, iPad mini 6, PocketBook InkPad Color 3
Quote:
Originally Posted by tvjohn View Post
Interesting, as it doesn't want to connect to ours here, just simply doesn't see the network. There's a marginal improvement if I enable SSID on the router, but it's not really satisfactory.

Do you have a reporting link for this kind of problem please (internet rather than voice call)?
I think I used kindle-feedback@amazon.com and they just happened to respond with some follow up questions, and eventually, a phone call where I connected the wifi and they pulled off some logs. Normally I'd use one of the options on the Help page (call me, chat, email), if I thought there was something they could help with immediately.

There are some diagnostic screens you can get into by entering special strings into the search box. I don't remember off hand how these are accessed on KT.

Last edited by tomsem; 04-25-2012 at 10:58 PM.
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