[Leonardo7000]

Originally Posted by PeterT

@Leonardo7000; the standard advice here is that once an incident has been opened, to post that tracking info at the https://getsatisfaction.com/kobo website.

Also; if you really feel you are being ignored, there is also KOBOExecutiveCare@kobo.com which has helped many people.

Also; it would be good if before getting so irate, you would come to the Kobo forum here and get involved (in a non inflamatory manner) with other Kobo users.

Thanks for the info Peter, I have emailed KoboExecutive care and will see what (if any) the response is to this missive.