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pearlie I had a simliar experience to you with a book that had some errors but luckily Kobo listened to me when I said that I didn't want a refund. Like danskmacabre I immediately download the epub version of my books and back it up so that it is safe.
As you have received a refund can't you just repurchase the book? Or have they removed it from the store as well as your Kobo?
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