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hawhill · 04-14-2012, 12:36 PM

There just is no "simple way". You need to use Google for the parts you do not understand or ask explicitly about a specific error you are facing.

You are asking a bit too much of us, I'm afraid.

The next steps for you should be in the "simple debricking" thread that geekmaster linked: https://www.mobileread.com/forums/sho...d.php?t=170929

You will need a Linux install for this when you want to do it verbatim. I'm not aware of detailed instructions for Windows fastboot. So when you want to do it on Windows, you would need to do that on your own. And from what you tell, that seems to be no option. So get a Linux live CD (32bit is best for now) or a USB stick distribution. Learn how to open a Browser, download things and open a terminal window. You will need to get to that point alone, I think. There are _loads_ of guides on how to do that on the net. Just use Google.

#1: Bring your Kindle to Fastboot using MfgTool (in Windows)
#2: Bring up the Linux live CD (32bit!)
#3: use the "fastboot" tool, e.g. this one: https://www.mobileread.com/forums/sho...0&postcount=26 that is readily compiled for 32bit OS
Use it to flash diags. Description in the thread linked above.

That's Milestone 1.

Then you can use SSH to log into diags. When you keep on using linux for this, the basic commands are also outlined in the linked thread.

We don't know exactly the nature of your problem (!!!). So the fit-all approach is to flash a new main image. You need to (a) find and (b) download an image file for that. It should be the mmcblk0p1 partition. Again, the steps are outlined in the linked thread in the OP.

However, I clearly feel that this might be over your head. You do not invest time to read up and learn what is needed. I can even tell from the time that passes until you bump this thread again and again. To learn all what is needed when you totally start from scratch, it will take _days_ and _weeks_.
We cannot help you then. Really.

Maybe you should ask someone to help you in person. Someone a bit more skilled with computers. Someone who _does_ understand the linked threads. I agree that it isn't always easy to find such a person. But it's your only hope. It's like you were asking us how to move single fingers when modelling a complex statue. That will only work if you pay a person to feel and move your hands. You cannot describe via mail how to exactly paint a picture, to hit keys on a score or to swim in water.

We're developers, mainly. We try and help if possible. But if you don't go and learn a lot of stuff on your own, we can not help you. No customer support in the world could go to such a basic level just mia Mail and not even by phone.

As for something completely different: Have you considered sending it back to Amazon?

I don't want to sound harsh, but this thread is pressing me since I started and wanted to help you. I'm seeing more and more that this might be impossible and that depresses me a bit.

04-14-2012, 12:36 PM	#36
hawhill Wizard Posts: 1,379 Karma: 2155307 Join Date: Nov 2010 Location: Goettingen, Germany Device: Kindle Paperwhite, Kobo Mini	There just is no "simple way". You need to use Google for the parts you do not understand or ask explicitly about a specific error you are facing. You are asking a bit too much of us, I'm afraid. The next steps for you should be in the "simple debricking" thread that geekmaster linked: https://www.mobileread.com/forums/sho...d.php?t=170929 You will need a Linux install for this when you want to do it verbatim. I'm not aware of detailed instructions for Windows fastboot. So when you want to do it on Windows, you would need to do that on your own. And from what you tell, that seems to be no option. So get a Linux live CD (32bit is best for now) or a USB stick distribution. Learn how to open a Browser, download things and open a terminal window. You will need to get to that point alone, I think. There are _loads_ of guides on how to do that on the net. Just use Google. #1: Bring your Kindle to Fastboot using MfgTool (in Windows) #2: Bring up the Linux live CD (32bit!) #3: use the "fastboot" tool, e.g. this one: https://www.mobileread.com/forums/sho...0&postcount=26 that is readily compiled for 32bit OS Use it to flash diags. Description in the thread linked above. That's Milestone 1. Then you can use SSH to log into diags. When you keep on using linux for this, the basic commands are also outlined in the linked thread. We don't know exactly the nature of your problem (!!!). So the fit-all approach is to flash a new main image. You need to (a) find and (b) download an image file for that. It should be the mmcblk0p1 partition. Again, the steps are outlined in the linked thread in the OP. However, I clearly feel that this might be over your head. You do not invest time to read up and learn what is needed. I can even tell from the time that passes until you bump this thread again and again. To learn all what is needed when you totally start from scratch, it will take _days_ and _weeks_. We cannot help you then. Really. Maybe you should ask someone to help you in person. Someone a bit more skilled with computers. Someone who _does_ understand the linked threads. I agree that it isn't always easy to find such a person. But it's your only hope. It's like you were asking us how to move single fingers when modelling a complex statue. That will only work if you pay a person to feel and move your hands. You cannot describe via mail how to exactly paint a picture, to hit keys on a score or to swim in water. We're developers, mainly. We try and help if possible. But if you don't go and learn a lot of stuff on your own, we can not help you. No customer support in the world could go to such a basic level just mia Mail and not even by phone. As for something completely different: Have you considered sending it back to Amazon? I don't want to sound harsh, but this thread is pressing me since I started and wanted to help you. I'm seeing more and more that this might be impossible and that depresses me a bit.