[thepossum]

I understand that this is most likely an issue from the source (Toronto Star) than from Kobo. But TWICE this week, the "Living" section has been missing from the paper! April 12 and now April 14. Other than the news section itself, it's the ONE section that I click through one article at a time, and the one I most miss.

I would surely love to complain directly to the source, but unfortunately I must do so through an intermediary. But do I really also need to officially open yet-another whiny bitchy complaint in the help system? My experience there is sadly still not good enough for newspaper subscription complaints: I'll get the auto-response within the day, then later (perhaps even a day or two later) somebody says they're escalating it to tier 2 or 3, and then I STILL don't get a fixed paper.

The last time I'd bothered complaining about missing sections previous to Apr 12, an "updated" edition was released to the iPhone (but not to the Kobo Touch) which included the missing sections but NOT also the rest of the paper.

edit: The Living section is also missing from the April 16 issue!