Thread: Kobo returns
View Single Post
Old 04-11-2012, 01:46 PM   #15
LuvReadin
Addict
LuvReadin ought to be getting tired of karma fortunes by now.LuvReadin ought to be getting tired of karma fortunes by now.LuvReadin ought to be getting tired of karma fortunes by now.LuvReadin ought to be getting tired of karma fortunes by now.LuvReadin ought to be getting tired of karma fortunes by now.LuvReadin ought to be getting tired of karma fortunes by now.LuvReadin ought to be getting tired of karma fortunes by now.LuvReadin ought to be getting tired of karma fortunes by now.LuvReadin ought to be getting tired of karma fortunes by now.LuvReadin ought to be getting tired of karma fortunes by now.LuvReadin ought to be getting tired of karma fortunes by now.
 
Posts: 372
Karma: 1925568
Join Date: Oct 2011
Location: England, UK
Device: Sony PRS-T1 and Cool-ER
Quote:
Originally Posted by paulsalter View Post
you are quite lucky where you live if stores mainly do a return if you dont like it

many items cannot be returned unless faulty (ebook readers, cameras, mp3 players as examples) in the UK
That's not really the case - you don't have an automatic legal right to return it unless it's faulty, but in practice, few stores will refuse a return because they don't want to lose a customer.

Quote:
Originally Posted by paulsalter View Post
That is very true

so if my Kobo goes wrong within the first 2 months I can go back to the store and get a replacement,
Not sure where you're getting this from - the SOGA actually specifies 'within a reasonable time', which is up to 6 years on large appliances, but is usually 1 year for small items like this. Shops do still try to fob customers off and make them contact the manufacturer, but the customer's contract is with the retailer, and it's the retailer who's liable if something goes wrong.
LuvReadin is offline   Reply With Quote