Thread: Kobo returns
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Old 04-11-2012, 01:10 PM   #14
paulsalter
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Join Date: Nov 2011
Location: UK
Device: Kindle Fire HD8
Quote:
Originally Posted by RoninTech View Post
"If you don't like it" can be interpreted in so may ways. For example if I went in and said I decided I don't like the colour I could be sent packing. However if I said it was because the browser was very flakey and caused resets, I should have absolutely no problem returning it.
That is very true

If there are issues with something then we are covered by the 'Sale of Goods Act', so if my Kobo goes wrong within the first 2 months I can go back to the store and get a replacement, they might argue, but I have the right to return it (not sure if this covers a refund or not, but possibly does if the device doesnt do what it should), I dont need to go near Kobo for support on the device

If I took it back and said I didnt like the way I transfer non kobo books onto it (like the op), I would be sent packing just like the op was

but as you say, things can be interpreted many ways, not fit for purpose could mean many things
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