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binzer · 06-23-2008, 09:45 PM

Just to clarify, I don't ACTUALLY say "da bomb" in real life. If I did say it I would say "the bomb" instead of "da bomb" but generally I just use that stuff online because it amuses me :P I actually can't stand it when people say stuff like "dawg" and "da bomb" in real life.

Anyways, BoB just emailed me again.

Here it is:

Hi Lyndsey,

We wanted to let you know that we received your Cybook today and that it is now on its way to Bookeen Paris. The screen did appear to be broken. Thank you very much for your post on the Mobileread forum, one of our staff just forwarded everyone in the office a link to it. Caesar already suffered from giant head syndrome, and now someone has used the term "support god" in the thread; he has already placed a sign outside his cube reflecting his promotion :-P . We are expecting a shipment of Cybook this week. If you will purchase a Screen Replacement, available on our site Browse Categories>Devices&Other>Screen Replacement (Please select the $1.00 postage option to allow checkout process to complete), we can ship you a brand new unit when they arrive so you do not have to wait for repair and return shipment of your broken unit. Please let us know if we can be of further assistance. If you would like to purchase the Accidental Damage Plan for your replacement unit we can do that for you. Thank you for shopping with BooksOnBoard.

Regards,

Thomas A.
BooksOnBoard Support

I don't want Ceasar's head to explode, so let me just add that I have previously had excellent customer service from Kelly, and anyone else I have dealt with :P

06-23-2008, 09:45 PM	#27
binzer Zealot Posts: 114 Karma: 195 Join Date: Mar 2008 Location: Victoria BC, Canada Device: Cybook Gen3	Just to clarify, I don't ACTUALLY say "da bomb" in real life. If I did say it I would say "the bomb" instead of "da bomb" but generally I just use that stuff online because it amuses me :P I actually can't stand it when people say stuff like "dawg" and "da bomb" in real life. Anyways, BoB just emailed me again. Here it is: Hi Lyndsey, We wanted to let you know that we received your Cybook today and that it is now on its way to Bookeen Paris. The screen did appear to be broken. Thank you very much for your post on the Mobileread forum, one of our staff just forwarded everyone in the office a link to it. Caesar already suffered from giant head syndrome, and now someone has used the term "support god" in the thread; he has already placed a sign outside his cube reflecting his promotion :-P . We are expecting a shipment of Cybook this week. If you will purchase a Screen Replacement, available on our site Browse Categories>Devices&Other>Screen Replacement (Please select the $1.00 postage option to allow checkout process to complete), we can ship you a brand new unit when they arrive so you do not have to wait for repair and return shipment of your broken unit. Please let us know if we can be of further assistance. If you would like to purchase the Accidental Damage Plan for your replacement unit we can do that for you. Thank you for shopping with BooksOnBoard. Regards, Thomas A. BooksOnBoard Support I don't want Ceasar's head to explode, so let me just add that I have previously had excellent customer service from Kelly, and anyone else I have dealt with :P