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I may be remembering incorrectly, but as I recall, the person reflashed with 538, and the machine behaved strangely, with the menus not being properly displayed. He was, however, able to then apply the 685 update and it worked normally again. I wasn't suggesting that he use 538 permanently; just use it as an intermediate step to completely wipe the internal memory. The 685 update doesn't reformat the internal memory, so if there's a corruption there, reflashing with 685 won't fix it.
Yes, you're right, Bookeen did indeed say that the new Gen3's wouldn't work properly with 538.
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