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Just out of curiosity, are any of the problem books showing up in your "recomendatons" either on the Vox or the website?
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No.
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I am wondering if somewhere in the database, a tag that a book is a preview is somehow not being updated or removed. That of course would have to be fixed by Kobo.
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I wonder...There are now no longer any preview items in my Vox library. There are 67 books on my shelves, plus 17 previews which have been moved into the 'trash' section in my library on Kobo's website, which totals 84. There are 87 folders in the epub folder in the Pegasus folder on the Vox.
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Am I correct in thinking that you are able to read all the books, but some have the preview flag even though you can finish reading the book?
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When the problem first started with book #1, I wasn't able to get past the preview point, but now I can.
In playing with the Vox, I only just discovered by swiping sideways in the library, you could go to separate shelf pages for "My books", "All", and "Previews", and a separate page for "Recommendations". I had only been looking at "All", but I'll leave it on "My books" and see if the titles disappear from that page when/if the preview plague shows up again.
I don't yet know what Kobo support meant by 'resetting the Vox'. If they meant a reset which would send my Vox back to factory specs, I don't know why that would be the first recommended step when possibly clearing the app's database might fix the issue, since it's only one app that is having the problem. I'll see what they say about it. I've been curious about whether or not anyone else has taken this step for any reason and, if so, what the results were.
I've been enjoying my Vox and I've been doing a lot of reading with it. It would be nice if this little glitch could be fixed without having to do anything too drastic.