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Old 04-05-2012, 07:07 PM   #3
49Kat
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Posts: 580
Karma: 1309104
Join Date: Oct 2011
Location: BC,Canada/NV, USA
Device: iPad 9th Gen, iPhone 11, Paperwhite 10th Gen.
Hi Larry,

I have been through that process numerous times already.

The app is now misbehaving with more titles. For example, I was reading yet another book I had purchased and it got to a point where the preview would have ended and said the rest of the chapter was not available in the preview (when I first opened the book, it hadn't been displayed as a preview, so seeing this was a surprise to me). Then a window popped up telling me that the remainder of the book was available to download at no charge. So I downloaded it and carried on, wondering what gives with that.

With the second book with the issue, which I purchased March 24th, I started going through the pages and got well into it. I was not stopped at any point and told it was a preview. I went back to the cover page and back to the library, and this book was now properly displayed as a purchased book. The little pink preview banner was gone.

With the very first book which I've been having problems with for weeks now, I went through pages, well into the book, although it stubbornly carried the preview banner. (I have 'fixed' this numerous times and finally just gave up.) Same thing, back to the cover, back to the library. Preview banner still there. I long pressed and removed the book. Exited the Kobo app, cleared it's cache. Shut down the Vox. Went to my library on my computer, did the usual thing of going to my purchased page and putting a bookmark in that book. Turned on the Vox, refreshed the library. Book re-downloaded into the Vox, and it's OK. For now. I have done this many times, it never sticks beyond 24 hours.

Scrolling through my shelves, I found a book that I had purchased and finished reading a long time ago, now with the 'preview' banner. I opened that up, went through, deep into the book, was not stopped and told it was a preview. Back to the cover page, back to the library. Preview banner still there.

I had been using 'preview' as a substitute for a wish list--books I am interested in and might purchase later. However, I think I'm going to remove all my previewed books. I'm not sure if I had ever previewed the most recent book to display this, as it is a book I would have wanted to purchase without hesitation, it being the 4th in a series. The others--I think I did preview them before I purchased. Maybe the Vox just can't handle that.

Last edited by 49Kat; 04-05-2012 at 07:19 PM.
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