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Different people, different world views. The big grumbles comes from the "winner-take-all" world of gadgets today, which interfere with the different needs. Brand X developes a dominate position, everybody developes for brand X. But if brand X doesn't do certain functionality that you want/need, you're left in the lurch over time.
People grumble about that. And they particularly grumble when they see what they want, but Brand X's profit decisions prevent them from "having it all". And it doesn't matter who Brand X is...
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