Quote:
Originally Posted by HarryT
I don't think they are THAT fragile.... to extrapolate that and say that there is a general issue is, I think, unwarranted. Yes, of course the odd one does go wrong....
|
The only way to know if there is a "general" issue or not is to take a statistical snapshot, and we don't have the data to do that, so we can neither say there is a general issue nor that there is not one. I'm going based upon what I've been reading in these posts, along with my own experience. I think the point is well made that since most will agree these units are more fragile than one might expect, the user should be made aware of this by the manufacturer to save trouble and expense. Another issue, one I face right now, and I wonder how other people with "broken" devices have dealt with this, is whether or not to get mine repaired. Cost aside, if I do get it repaired, I will now always be worried about it breaking yet again, and I can't keep spending that sort of money to keep fixing something that might possibly keep breaking. I would hate to toss it, on the one hand, but I'm not sure it's ready for prime time, on the other. Perhaps one reason for going with, say, a Kindle, is that from what I've read, if the screen breaks on a Kindle, you send it back to Amazon and they send you a replacement. That's good customer service. What Bookeen is doing by having us pay ON TOP OF the original cost is, IMHO, not good customer service.