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WernerW · 03-31-2012, 08:41 PM

I bought a Kobo touch from a bookstore a day before leaving on vacation where I planned to use it of course. It took forever to sync any book and to make matters worse I had to recharge it sometimes twice a day.
Upon my return I was informed by the bookstore that I had expired my 14 day warranty. All attempts at reconcileration were in vain so I left. Tried several attempts at Kobo Customer support with no luck.
Finally my wife made contact after about a week and a factory reset was suggested. The reader is froze up and so far nothing seems to unfreeze the unit, (yes I tried recharging but that is also an issue as previousley mentioned).
Went out and bought a SONY, very pleased with the overall performance and would recommend it highly despite the higher cost.
So far, still playing around with the unresponsive Kobo as it's become more of an obsession than a need as the Sony filled that void.

03-31-2012, 08:41 PM	#7
WernerW Junior Member Posts: 1 Karma: 10 Join Date: Mar 2012 Device: Kobo Touch	Kobo Touch I bought a Kobo touch from a bookstore a day before leaving on vacation where I planned to use it of course. It took forever to sync any book and to make matters worse I had to recharge it sometimes twice a day. Upon my return I was informed by the bookstore that I had expired my 14 day warranty. All attempts at reconcileration were in vain so I left. Tried several attempts at Kobo Customer support with no luck. Finally my wife made contact after about a week and a factory reset was suggested. The reader is froze up and so far nothing seems to unfreeze the unit, (yes I tried recharging but that is also an issue as previousley mentioned). Went out and bought a SONY, very pleased with the overall performance and would recommend it highly despite the higher cost. So far, still playing around with the unresponsive Kobo as it's become more of an obsession than a need as the Sony filled that void.