It's widely stated that the agency model weakened Amazon's marketshare. I'm not sure this was a primary mover of that. Most of Amazon's lost marketshare seems to have been driven by:
- brick-and-mortar counterattacks (Nook pushing into the #2 spot in the U.S. thanks to B&N, Kobo becoming #1 in Canada on the retail strength of Chapters/Indigo, etc.), and
- device alternatives (iBooks' success was device driven, not agency driven, IMO).
Michael Serbinis of Kobo argued more passionately and persuasively against the agency model than anyone else I read on the subject (those editorials still available on Kobo's blog), so they didn't seem to see anythiing positive for them in agency.
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