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					Originally Posted by John F  I'm a member at two libraries, FLP and a local. 
For FLP, I started at the contact us (that's what I did).  I lost the original email reply, so now just keep replying to the same ticket number, and they seem fine with that.   | 
	
 Great. I thought they had to have the "Request Item" that some online library's have. 
Thanks.