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Old 03-25-2012, 06:13 PM   #1
KarenMarie
Junior Member
KarenMarie began at the beginning.
 
Posts: 4
Karma: 10
Join Date: Mar 2012
Device: kindle
Can't get Calibre to Work Anymore

I am on the phone with Microsoft who is trying to tell me Calibre needs to "register some scrips" or "issue 2 or 3 commands" so I can run my calibre on Win7. My calibre was working just fine earlier today, until MS "fixed" something else in my computer (see brief synopsis below). Now, everytime I try to open Caliber, I get this error message:

"Python function terminated unexpectedly
NUL file missing in windows. This indicates a corrupted windows. You should contact Microsoft for assistance. (Error Code: 1)"

I have uninstalled and reinstalled Calibre 4 times now, each time with the same result. Any ideas what I can do?

The original problem today was that Silverlight auto-update from MS had never been able to install on my computer (for about a year it has been trying and failing). I have ignored it. I didn't know there was a problem until today I found that my Windows Installer Services was MISSING. When I googled about it, I learned it was related to the updater. I called the update help line and was helped. A woman manually installed the Windows Installer Services.

She then uninstalled all instances of Silverlight from my computer and then, installed it again, successfully. At this point, the update that had been failing went through just fine. BUT, Calibre now will not work and gives me the error message posted above.

Is it Calibre? or what can I do?
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