I've been using a Sony 650 for almost 2 yrs and love it. Last fall Kobo was offering refurbished Kobo wifis (not touch) very cheap and I bought one, figuring to have it as a backup or for the kids to use. When it came, I plugged it in for a few minutes to verify it worked and then put it away. Now, about 4 months later my son decided to use it. Nothing but problems so far.
1)I've charged the reader overnight more than once, and each day it drains completely, despite my son only reading 15-20 pages on it.
2)It came with the 400 free books. When I connected it to Calibre, to add some of my books to it for ds, that worked fine. Then, I viewed the books on the reader, through Calibre, and tried pulling some of them onto the computer, not realizing it's all one database, not individual epubs. Of course, the "files" were nonsense in Calibre. But, the next time I turned on the Kobo, all the books were gone! It's no big deal b/c they're all public domain and I'm sure i could find the ones I'd tried to transfer anyway, but I'm just wondering what's going on with the database.
3)After that happened, the books I'd transferred using ADE (library books) for him, were there but would no longer open, even though I'd authorized the Kobo, etc. I was able to just re-send them again, though, and that's been fine.
I'm trying to see if there is a firmware update this reader needs, but the only thing I see on the Kobo site is to download the various apps (mobile, desktop etc) so I'm trying to download the desktop app to sync the Kobo and right now for some reason I can't even get the software to download.
Obviously, it's too late to return this reader so any help would be great, but also wondering if other refurb owners have had problems like this. Thanks!