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The Christmas before last, I decided I wanted to buy my gf a 42" plasma TV. There was a pretty good deal through Walmart, so near the beginning of December, I ordered one with the "ship-to-store" option. About two weeks before Xmas, I got the notice that it was at the store, and the following week (Saturday, one week before Xmas), I went to WM to pick it up. They had a special ship-to-store area, so I went there and everything seemed to be going well...until they couldn't find my TV! They didn't tell me exactly what happened, but reading between the lines, it seems like someone probably stole it from the storage room. And, to make matters worse, to get a refund, I had to go wait in the long customer service line.
But on the way to the CS line, I pulled up the Amazon app on my phone and ordered a Prime-eligible 42" flatscreen TV from Amazon. This was Saturday; it was delivered to my house on Tuesday for no extra charge. Despite it being a somewhat bulky item, and despite it being the Tuesday before Xmas.
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