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tuxor · 03-21-2012, 05:42 AM

I understand the two positions now and see the dilemma. Two questions:

1. You say you had to deal with many broken screens in the last years and then later in your post you say, that out of hundreds of devices there were only 3 cases of broken screens. I guess you are talking only about M92 in the second sentence?

2. The other one for Onyx: how can they be so sure, that a broken screen is always caused by mistreatment? The displays might be extremely costly for a warranty case. But as you say, broken displays in M92 do not occur that often. When I had a display issue with my ThinkPad (and I had two cases of that kind), Lenovo replaced the display without argueing. And those displays are 200 dollars as well, even though my laptop is not even on the market any more and thus has no value that exceeds that of an M92 significantly. And by the way: I _really_ didn't mistreat my laptop. Okay, the laptop doesn't have a glass display. But that's not really the point...

@focus: If you actually _did_ mistreat your M92, be honest. Otherwise you ruin Onyx' and Booxtor's good reputation on purpose. That's not fair. By the way, on your photos there actually are some small scrapes (images 15, 23, 26, 28, 31, 32, 33, 39, 40, 41, 54, 55 of 58)..

03-21-2012, 05:42 AM	#26
tuxor Addict Posts: 320 Karma: 99999 Join Date: Oct 2011 Location: Germany Device: Onyx Boox M92, Icarus Illumina E653	I understand the two positions now and see the dilemma. Two questions: 1. You say you had to deal with many broken screens in the last years and then later in your post you say, that out of hundreds of devices there were only 3 cases of broken screens. I guess you are talking only about M92 in the second sentence? 2. The other one for Onyx: how can they be so sure, that a broken screen is always caused by mistreatment? The displays might be extremely costly for a warranty case. But as you say, broken displays in M92 do not occur that often. When I had a display issue with my ThinkPad (and I had two cases of that kind), Lenovo replaced the display without argueing. And those displays are 200 dollars as well, even though my laptop is not even on the market any more and thus has no value that exceeds that of an M92 significantly. And by the way: I _really_ didn't mistreat my laptop. Okay, the laptop doesn't have a glass display. But that's not really the point... @focus: If you actually _did_ mistreat your M92, be honest. Otherwise you ruin Onyx' and Booxtor's good reputation on purpose. That's not fair. By the way, on your photos there actually are some small scrapes (images 15, 23, 26, 28, 31, 32, 33, 39, 40, 41, 54, 55 of 58).. Last edited by tuxor; 03-21-2012 at 08:42 AM.