MobileRead Forums - View Single Post - Kobo Touch 6" keeps returning to home screen

s1NiSt3r · 03-20-2012, 05:36 PM

Hi guys 'n' gals. Having an issue with my recently purchased kobo touch 6" (2 days old).

Latest Firmware updates
OS: XP sp3.
Using calibre for transfers.

I own two Kobo and this issue is not present in my Kobo, purchased in December.. Only on my GF's.
On set up, upgraded to Kobo Touch Firmware 1.9.17 and desktop 2.1.7. While trying to read, screen keeps returning to home screen. I have tried a factory hard reset, and it still keeps returning to home page. (with or without touching screen) I turn a page, two seconds later a dog ear appears in the top right corner then screen flashes back to home. This is very frustrating as I can find no precedent on any forums. The device has no extended memory inserted. Just a bare bone Kobo, I encountered no issues at registration, everything set up smoothly, I haven’t removed Kobo, without ejecting safely. I follow all protocols in regards to safely removing hardware. So I cannot fathom the issue.

Any insight into my problem would be greatly appreciated and I thank you in advance for any feedback you could supply...

03-20-2012, 05:36 PM	#1
s1NiSt3r Junior Member Posts: 3 Karma: 10 Join Date: Mar 2012 Device: Kobo Touch 6"	Kobo Touch 6" keeps returning to home screen Hi guys 'n' gals. Having an issue with my recently purchased kobo touch 6" (2 days old). Latest Firmware updates OS: XP sp3. Using calibre for transfers. I own two Kobo and this issue is not present in my Kobo, purchased in December.. Only on my GF's. On set up, upgraded to Kobo Touch Firmware 1.9.17 and desktop 2.1.7. While trying to read, screen keeps returning to home screen. I have tried a factory hard reset, and it still keeps returning to home page. (with or without touching screen) I turn a page, two seconds later a dog ear appears in the top right corner then screen flashes back to home. This is very frustrating as I can find no precedent on any forums. The device has no extended memory inserted. Just a bare bone Kobo, I encountered no issues at registration, everything set up smoothly, I haven’t removed Kobo, without ejecting safely. I follow all protocols in regards to safely removing hardware. So I cannot fathom the issue. Any insight into my problem would be greatly appreciated and I thank you in advance for any feedback you could supply...