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So, how to point out the bugs in your opinion? I didn't notice any bug tracking tool or a questionnaire... And yes, over 3 months just to fix some bugs (and to add some new) it's disappointing.
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I'm not sure many people realize some of the complexities of software development. For example:
- Kobo has several devices, and each device requires both maintenance (support) and new features (development)...not just the Touch
- In order for the software to be manageable, I suspect Kobo tries to keep a single set of source code across all devices where possible. Having to add the same function to each device individually would be cost-prohibitive and would just get passed on to the consumer.
- Most software shops stick to a regular schedule for software releases. Time for requirements gathering (defects + new features); time to design the changes; time to develop the changes; time to test the changes internally; time to beta test the changes with the community. This all takes time. 3 months is very typical.
I've been working in software for 25 years, so I could go on...