Quote:
Originally Posted by minigrrl
I don't know yet if I'm going to try and argue with Bookeen - somehow I think it will be useless - they are pretty much holding all the cards here.
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Seems to me one thing we, as unhappy consumers, can do is to notify Bookeen of just how many instances of this there are posted here, and how this will not be helping their business much. Another thing one can do is contact the credit card company one used to pay with, and see what their policy is about resolving disputes. Often a credit card company will withhold or withdraw payment from the seller until the matter is resolved. It's just possible one could make a case in this instance, since so many people have the same complaint, that they were sold defective merchandise, and want their money back.
--Al