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Okay, along the lines of most people in this thread, after I worked through the first book with them, everything since then has gone right through with out errors. I do the work in MS Office 2011 for Mac, but keep the file in the older .doc format its entire life. I set up the "Normal" template in Office that it applies the formatting per their style guide as I type. I let them distro to everyone except Amazon. (which they are still working on)
I then take that doc and save it off a s html from Word as per Amazon's recommendation. I add the HTML code for the table of contents and then send that directly to them. I use their preview tool to test it after it is converted, but before its published it to get it as best as I can before it hits market.
Once its live on Amazon, I BUY a copy so I can see the end result. I also buy a copy from Barnes and Noble, and Apple to see what it looks like when it gets there. Really between Amazon, Apple, and B&N I have like 95%+ of my audience covered, so don't worry much about the others.
Smashwords is slow in getting back to you, but they are great to work with all around. Meatgrinder is not as bad as some make it out to be, and the epubs work fine in ever reader I have tried. Better then many professional books I have purchased thats for sure.
Thats just my opinion...
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