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Old 03-13-2012, 11:26 AM   #5
lessthanyouthink
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Posts: 76
Karma: 162678
Join Date: Jan 2011
Location: Toronto, ON
Device: iPad / iPhone / Kobo Touch
Quote:
Originally Posted by Orn8one View Post
Can anyone explain why my Kobo iPad app empties all my content when I tap ''Refresh''?
I am always signed in correctly. I have bookmarked my book and closed it. then tapped ''Refresh'' so when I open my Touch I can sync to where I got to on my iPad.
This has happened to me three times so far. The last time it wouldnt liven up the ''Download all'' arrow so I have re-installed the app.
I can't find anything about this in the Apple section or the Kobo section. I can't think what I am doing wrong but there must be something as no-one else is experiencing this issue.
Thanks for any clues.
Hi Orn8one, it sounds like your issue is one we've fixed for our latest update, where refreshing your library while connected to an unstable network could result in your books disappearing. The update is going through App Store approval and should be live soon. Sorry about that!

– Charles
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