Sorry mate, as you call me, the seller, dodgy I need to speak up to clean my reputation.
The opening of the outer box had indeed a tear at the opening of maybe 1 to 2 cm. Calling it ripped makes it sound more than it is. The defect of the outer box is unfortunate but not under my control as this is the status we received it from Onyx International.
There is no printed manual coming with the M92 and we did not offer one at ebay. You can download the manual here:
http://www.onyx-boox.com/manuals/ony...m92-manual.pdf
Or you can upgrade to the RC version of firmware 1.7 that you can find here (thanks to Booxtor):
https://www.mobileread.com/forums/sho...d.php?t=164162
Also sorry about the serial number stress. Again this has not been under our control as we have not touched the warranty card. Please mail me your serial number on the box and the device ID from 'Settings' > 'About' and I will sort it out with Onyx International.
I hope you will nevertheless have a pleasant experience with the Onyx Boox M92. I absolutely love it. And that's why we have decided to import it and sell it in Australia.